Our customers have a lot to say…

Small clubs to multinational corporations rave about our service

We promise every customer a great product backed by personal, dedicated support. Our customers believe we deliver on that promise. See what they have to say about us in their own words.

Want to see more? Read our case study summaries, or look at our 98% positive reviews on Feefo.

What some of our customers say...

sainsburys
talktalk
veolia
lg
carlsberg
stjohn
bt
nhs
moto

"Best £35 investment Ever"

"All in all, an excellent service at a very affordable cost."

"extremely efficient, simple to use and very cost effective"

"Fast and easy system to use. Customer Service is second to none"

"great service & easy to use!"

"It just works - what more could u ask for."

"quick and easy setup, great looking system packed with features and excellent support via chat and email"

  • Everything is good, SMS service is working well and everything is brilliant. My Korean bosses are so chuffed with the service they have decided to roll the service out worldwide, if it’s ok by you I will forward everyone your details and get you a load more work.

    — LG Electronics
  • Moto has been using fastsms for over a year & our business relies on it to keep our national network of motorway service areas securely updated with urgent messages & updates. It’s enabled us to send the same message to hundreds of people around the UK at the same time; something that was impossible before. Fastsms has totally changed the way we communicate and the feedback from our employees has been excellent.

    — Moto Motorway Services
  • I would like to take this opportunity and thank you for your support and help. Fastsms has been a blessing and helped our company in so many ways. As you are aware we are a growing cleaning business. We have jobs coming in all the time and we need to allocate these jobs to our cleaners. In the past we were manually calling each cleaner, seeing if they were available for the job. This wasn't working for the company and highlighted issues with time management on more pressing issues. Now, with the help and support of fastsms, we are able to send out group messages to our cleaners advising them of new jobs. This then, in turn, saves us more time to focus on other things so we can maintain a high standard of customer service and deal with the more pressing issues.

    We, as a company would highly recommend you and your services to others.

    — Lightwater Cleaning
  • We used fastsms for the first time at the 2003 Notting Hill Carnival. It was vital to be able to co-ordinate all of our volunteers on the day in the midst of over 500,000 revellers. Fastsms provided & continues to provide everything that we require.

    — St John Ambulance Service
  • Like any company we don’t like to spend money. However investing in fastsms has been the most successful marketing campaign in the last three years. It creates the word of mouth buzz that is vital. We would thoroughly recommend fastsms on their superb customer service and technical proficiency.

    — Urban Strides
  • I have had a great experience with Fast SMS. Aimee Ward has been a fabulous contact, she promptly replies to all my Emails and the service always runs smoothly and efficiently. They are polite and really helpful. I would highly recommend this service to anyone who needs a fast reliable SMS service! Big thanks to Fast SMS and especially Aimee Ward for her help and great customer service!

    — Kingston University London
  • Fastsms offer great value for money and the service is incredibly robust (100% availability thus far) and ultra resilient. Customer service is excellent and the members of staff that I interact with on a regular basis in order to replenish credits are always polite, courteous and willing to go that extra mile for you. A truly superb service and one that I would thoroughly recommend to other businesses who do not want to absorb the cost of running and maintaining their own SMS gateway.

    — TalkTalk Group
  • Fastsms allows us to inform our volunteers much more quickly & co-ordinate rescues easily. We undertake various rescues from helping young people that are lost or those that have been caught in adverse weather conditions, through to climbers that have broken bones. We are extremely pleased that fastsms makes our job even more successful.

    — England & Wales Mountain Rescue
  • I just wanted to drop you a quick note to thank you for your help in setting up the text messaging service, your personal support and advice made it really easy.

    The system is fantastic, not only have we used the Responder service to promote The Pulse we have also used it to supply e tickets to the young people for our gig. It is the perfect media for us, our project is aimed at young people aged between 12 and 18 years, most of whom have a mobile phone, therefore it is the ideal way to communicate the range of activities available to them. The system itself is incredibly easy to manage, even for a non techie, like me! We continually add new activities to our programme and can update the Responder service within a few seconds. It has definitely had a positive impact on The Pulse, even at this early stage, and I would highly recommend your service to other organisations.

    — The Pulse
  • There are 58 Fire Brigades in the UK & we have 188 principal management officers who need to quickly receive information & news regarding important issues. Fastsms does this & it has been really well received by our members.

    — International Fire Chiefs Association
  • Fastsms has proved to be an extremely effective way for us to market our properties to key workers and has assisted greatly in maximising our sales.

    — Catalyst Housing Group