Questions about using fastsms?

You’ll find your answers here, or we’ll find them for you

When you need help with the fastsms system we’re ready to help. You’ll find many of the answers you need here in our help section including our system manuals, frequently asked questions, and a glossary of SMS terms.

But if you don’t see what you’re looking for, just contact us. We’re always here to help you whether you’ve signed up for your free account or not. Just use our live chat, email, or call 0800 954 5305 with your questions.


If you have a question, chances are it’s been asked before. Here you will find answers to our most commonly asked questions, including some that you may not have even thought to ask yet.


You may find there are a lot of terms used when talking about SMS that are new to you. We’ve put together a list of general SMS terms as well as ones specific to our system and defined them all for you.


If you already have an account, you’ll find links to our support centre on the NetMessenger Dashboard – this is where you will find the most up to date help pages. If you’re after PDF versions, click the link below to access them.

Talk to us on live chat or complete the form below if you require any further help

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