DDE (Drink Driver Education) provides educational courses which qualify convicted drivers to obtain a reduction on their disqualification. They also operate a registered charity that educates people in advance about the dangers of drink driving in order to prevent offences.
Reaching out to customers and potential customers via post had become expensive due to postage and processing letters for posting. They wanted to find a quicker, cheaper way to communicate with customers. The combination of fastsms’ Outlook Messaging Service, Email to SMS, and a Virtual Mobile Number provides them admin cost savings.
“It has been very easy to set up and use and the helpline is always very helpful (which is certainly not something you can say about all of them!),” says Sally Mowbray. They also found response times from customers and potential customers were much quicker than post or email.