SMS Messaging for Effective Customer Support and Communication

What Do Honey G, Football Manager and SMS Messaging Have in Common?

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One of our newest team members is Jordan, who joined us earlier this year. We asked him to answer some questions so our customers could get to know him better. He manages a variety of sectors so take a few moments and find out how Jordan can help you with SMS messaging.

Fastsms Has A New Home In Worcestershire

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Take a few minutes to watch a video of our Technical Director and Operations Director showing  off our new office space in Worcestershire. Then get to know our team as they discuss what they like best about the office.

More People Prefer SMS Loyalty Programmes

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Loyalty and rewards programs can help your business retain your best customers. But they only work if customers see your messages and can check their reward status. A new survey shows most people prefer companies use to SMS for loyalty programs. Find out why in this blog.

Why Using SMS for Customer Service is a Good Thing

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Customer service is arguably one of the most important parts of any organisation. Happy, loyal customers spend more and ultimately bring you more business through positive comments and referrals. Here’s why SMS is crucial to maintaining high levels of support now and for the future.

Feefo recognises fastsms in Trusted Merchant accreditation

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A little over a year ago we signed up with Feefo to gather independent feedback on our products and services. Our goal has always been to provide the best services at the best possible prices,

What is an SMS gateway? Explained here.

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When you send an SMS message, do you ever wonder what happens after you hit the Send button? The message goes on a crazy trip, extremely fast, to get to the mobile you were trying

Why People and Companies Prefer SMS Messaging for Customer Support

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People like SMS messaging. They really do. In a variety of surveys and studies, consumers continue to say they like it when companies use SMS to communicate with them. Let’s look at some of the data that proves it to be true, and also how to make sure your company is using it correctly for customer support communications.