SMS Messaging for Effective Customer Support and Communication

How SMS Can Enhance Your Customer’s E-commerce Experience

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When handled correctly, SMS can be a dream partner for e-commerce and has a well-deserved place in your customer service suite. Once you have the all-important opt-in for SMS marketing compliance, you can begin to use SMS as a way to differentiate your e-commerce offer to make your customers’ purchasing experience particularly pleasurable.

A Look Back: fastsms in 2016

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It’s been an exciting year here at fastsms. We’ve pulled the highlights together and asked Operations Director Sandy Burt to give us his thoughts on this year, and what he’s looking forward to in 2017.

What Do Honey G, Football Manager and SMS Messaging Have in Common?

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One of our newest team members is Jordan, who joined us earlier this year. We asked him to answer some questions so our customers could get to know him better. He manages a variety of sectors so take a few moments and find out how Jordan can help you with SMS messaging.

Fastsms Has A New Home In Worcestershire

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Take a few minutes to watch a video of our Technical Director and Operations Director showing  off our new office space in Worcestershire. Then get to know our team as they discuss what they like best about the office.

More People Prefer SMS Loyalty Programmes

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Loyalty and rewards programs can help your business retain your best customers. But they only work if customers see your messages and can check their reward status. A new survey shows most people prefer companies use to SMS for loyalty programs. Find out why in this blog.