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Earlier in the year we launched NetMessenger v2.0 – one of the main changes that came with it was a shift from a folder based Inbox, to a tag based system much like modern email solutions like Gmail.
To avoid any fear of the unknown it is important to embrace one concept; Folders are tags.
Really tags are just much more flexible folders, with two key points:
There are two main ways to assign tags in NetMessenger v2.0; manually and automatically. Firstly you can create tags without automation and just assign messages as they come in; this is great when the detail of the message content dictates which tag it should belong to. Secondly, you can set up automated tags which are assigned to messages as they come in based on the sender number, inbound number or the message content.
You can find out more about how to manage tags by watching the short video below: Better in fullscreen
If you require any more information on how to manage tags please get in touch and we’ll be able to help you further.