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News, tips & advice from FastSMS

Amazon is of course a massive global supplier of just about anything that can be bought or sold and has introduced numerous innovations to the world of online retailing.

One of these was the use of SMS messaging to confirm transactions and notify shoppers of order progress and delivery status. This has set the standard for other businesses and increasingly logistics companies are using text messages to provide delivery estimates.

Posted on 09/04/2015
In Customer Support

You probably already know how important it is to create a relationship with your customers. Customer relations, or support, is one of the primary ways most companies develop loyal, lasting customers. Which brings me to my inspiration for this blog.

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