Have you ever found yourself rolling your eyes as you typed the same text into yet another SMS message? Businesses and organisations often send out the same messages at different times to different people. Things like appointment confirmations, a thank you for purchases made, information on a product or link to a web resource.
Besides being boring, frustrating, and tedious, having to enter the same text over and over is prone to errors and inconsistencies. That’s not a good thing for a business trying to offer good service or maintain a brand image.
Thankfully, you can escape the tedium by using something we call templates. They’re a feature of NetMessenger, our web-based SMS messaging solution. Follow along to see how they work.