SMS Buyers Guide
There are several Business SMS suppliers now in the UK and as the use of SMS messaging mushrooms there are new suppliers appearing regularly. So how do you choose a supplier? It’s only a text message surely you just buy the cheapest? Aren’t they much of a muchness?
The answer is No on two counts. Let me explain why.
When we deliver a text message on your behalf we send it via “Premium UK routes” (this term is important so remember it). This means we connect to one or more of the UK mobile phone networks – Orange, Vodafone, etc. – and this is what guarantees that your message will be delivered to the recipient’s phone in a very few seconds.. For each and every one of these messages we pay a fee, the Interconnect Fee, to the network for handling your message.
Now there is another way to send SMS messages using so called “black” and “grey” routes which bypass the UK networks and so avoid paying the Interconnect fee. I won’t explain how they do this other than to say they seek and exploit loopholes in the mobile networks. Some days these work ok, never achieving the speed or reliability of premium routes, but just about acceptable. But other days they can fail to deliver your messages as their latest loophole is spotted and closed. So if your message was important enough to be sent why wouldn’t it be important for it to be delivered? But even worse than non-delivery is late delivery. Your message confirming a delivery date and time arrives after the parcel has arrived. Worst of all, imagine sending a marketing message and it is delayed so pings the target’s phone at 4.00 am.
The problem is these “cheap” suppliers don’t tell you they are using risky routes. One fairly prominent insists his low prices are using premium routes when we know he isn’t.
So if you’re new to SMS or even considering switching provider it’s important to have an idea of the questions you should be asking in order to make an informed decision.
DevelopersHome outlines 13 questions you should answer before committing to an online SMS provider.
Our SMS Buyers Guide shows how Fastsms measures up when these questions are asked.
Related Articles
5 Common Questions About SMS Marketing Compliance
Electronic marketing is a tricky thing. There are rules and regulations you need to follow, and it can all seem pretty intimidating at first. To help you get started, I’ve gathered five of the most commonly asked questions about SMS marketing and the regulations and summed them up here.
3 Common Errors That Will Ruin Your SMS Marketing
You worked hard to get those customers on your SMS marketing list. But now they are unsubscribing like crazy, or maybe just no longer responding to your messages. What happened? Maybe you’ve committed one of the following common, but easy to fix, errors that can completely drive your customers away.
A review of the EC directive for SMS marketing
Estate Agents, Stay Ahead of The Real Estate Market with SMS Messaging
Estate agents can use SMS messaging to give themselves a real edge in the property business. Confirm appointments with viewers; update sellers on progress; provide property details by text to enquirers, every hour of every day, instantly. All great reasons for a seller to choose you over the competition.
The Art of SMS Marketing for Bars, Pubs and Clubs
SMS marketing can be a double-edged sword, which is why it's crucial to ensure that each one of your campaigns is well thought out, immaculately spelt, financially accurate (i.e., the prices listed are correct), and, perhaps most importantly, the time and date is 100% accurate. Only once you have triple-checked each one of the components should you then consider sending out a batch.
5 Ways SMEs and Enterprises Can Use SMS Messaging
Technology has changed how companies operate in recent decades. It’s changed how employees work too. Successful companies are taking advantage of these changes, specifically mobile phones and SMS messaging. Read our blog to see five ways you can use SMS messaging in your business.
An SMS alert message could have helped Farah and other athletes
Help Patients Stay Healthy with SMS Reminders to Take Their Prescriptions
Last year, over 1 billion prescription items were dispensed in England. There were, on average, 19 prescription items per person in England, almost half the population is taking prescription medications. It's safe to assume some people are finding it hard to keep track, enter SMS.
mCommerce Summit 2016. Wine, Red Noses, and Mobile Marketing?
Imagine this: Someone wears a red nose, wine glasses filled before noon, and everyone’s talking about mobile marketing. That was the Mobile Marketing’s 6th mCommerce Summit in NYC last week. I’ll get to the red nose and wine a bit later. First I’ll share some takeaways about mobile marketing from the presenters by sharing it with you the way I saw it.