Since any SMS marketing message will be sent to more than one person, let’s use some of the remaining free credits to see how that works.
First click on “Contacts” in the orange menu. A submenu will appear listing the various types of contacts. For this test click on “Groups”.
You’ll be brought to a virtually empty page. That’s because you haven’t created any groups yet. So click on “Add group,” and type in a name to use for this test. “Test,” in fact, is probably a good name!
After you add the group, you’ll see the name on the now not empty webpage. But the group itself has no contacts. Next to the group name, click on “View Contacts.” From here you can add contact or import contacts. Since you’ll probably be importing a large list of contacts for your campaign, let’s choose “Import Contacts.”
You might not have a CSV file with mobile numbers you can use for testing handy. But as you can see on the Import Contacts page, you can make a short one with a few numbers very easily. You just need two pieces of information for each recipient: mobile number in international format (you can find instructions on what that means here) and name. For this test though, you’ll want to include the fourth field so the numbers are automatically added to the test group. You’re CSV file should look something like this:
442222222222, Another Name,,Testgroup
Of course those aren’t real mobile numbers, but note there are no spaces. And the “Testgroup” should be replaced with the name of the group you created. It’s ok if you entered a different name too. Our system will automatically create the group when you import the list.
I recommend entering a minimum of two names, but I like to use five since it offers more practice on the format of the CSV file. (NOTE: If you don’t know how to create a CSV file, you can do it easily with just about any text editor including Microsoft Word or Google Docs. Just be sure to save it as a text file or a CSV file). Once the file is complete, upload the file and click the “Import contacts” button.
Now you have a group with multiple contacts in it. Return to the Send SMS page (click “Send” in the orange menu). In the “To:” field this time click on the “Group” tab under the field. Your group name should appear in the “To:” field.
Once again, enter a text label in the “From:” field and write a blurb that’s less than 160 characters in the “Message” field.
In a few seconds, go ask the people you listed in your group if they all got the message.