SMS Text Messaging with FASTSMS makes it quick and simple for subscribers receive up to the minute information on the progression of campaigns.

The following are just some of the sectors already benefiting from using SMS text messaging to send campaign updates to their customers: Political Parties, Fund Raisers

For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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Post sales follow ups can be made even simpler using SMS Text Messaging, saving your staff time and you money. Customers are sent a text message asking them to rate or comment on a service or product they recently received where they would have given their mobile number as a means of contact.

The following are just some of the sectors already benefiting from using SMS text messaging to receive feedback from their customers: Retailers, SMEs, Consumer Products, Delivery Companies

For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

SMS Text Messaging is a great way to notify your customers when soemthing is ready for collection, it’s quick and easy to send, it’s cheap and will arrive instantly – what more could you want?

The following are just some of the sectors already benefiting from using SMS text messaging to send collection notifications to their customers: Repair Outlets, Photo Developers, Dry Cleaners, MOT Centres, Takeaways, Retail

For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

Anyone who is involved in business realises the importance of detailed feedback from their customers and is also likely familiar with some of the difficulties in gathering such information. Combined with another medium such as print or radio, a survey can be run by asking people to text in their answers to your ‘Textline’, collecting information and data. Alternatively, if you have the data you can text your customers or prospects requesting that they text back their response.

The following are just some of the sectors already benefiting from using SMS text messaging to conduct surveys with their customers: SMEs, Educational Institutions, Housing Associations, Local Council

For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

You may know SMS Text Messaging is a great way to send out important time sensitive information and updates to customers. What you may not have considered is that it also works the other way – by using a Virtual Mobile Number customers can text in from a registered number to request information on their accounts.

The following are just some of the sectors already benefiting from using SMS text messaging to receive requests for account information from their customers: Solicitors, Accountants, Banks, Letting Agents, Utilities, SMEs

For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

If you use SMS Text Messaging, it’s likely you already use or have thought about using two way messaging – this means adding a 11-digit Virtual Mobile Number or a 5-digit Shortcode.

If you’re unsure of the difference in the costs or benefits of each one, you’ll find lots of useful information in our Inbound Numbers Section.

Anyone involved in business realises the importance of feedback on the service they provide their customers, and sometimes one lot of negative comments can make more of an impact on the way you approach things than one hundred bouts of praise. It is important therefore to provide means for customers to air their gripes, perhaps preferably for them confidentially. It’s a simple case of human nature that many people would rather give negative feedback anonymously as a face saving exercise. By displaying a feedback ‘Textline’ customers have the option to text in registering a complaint about a service or individual person without having to ring up and speak to a real person.

The following are just some of the sectors already benefiting from using SMS text messaging to receive anonymous complaints from their customers: SMEs, Educational Institutions, Housing Associations, Local Council

For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

Ever confused by some of the technical terms thrown about while reading some articles or blogs about SMS Text Messaging, well then you’ve come to the right place.

Our jargon busting SMS Glossary covers everything from API (Application Programming Interface) to XML (Extensible Mark-up Language) – and if we ever come across something beginning with Y or Z that needs explaining we vow to include that too!

SMS Text Messaging has literally thousands of uses, many of which are often overlooked by your average person. If you have a large number of customers who are deaf or hearing impaired, a ‘Textline’ is an ideal way for them to contact you requesting services or simply for general correspondence.

The following are just some of the sectors already benefiting from using SMS text messaging to communicate with their deaf and hearing impaired customers: Charities, Medical, Clubs & Societies, Educational Institutions

For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk