NetMessenger: What is it?

NetMessenger Interface

NetMessenger is the feature rich browser based SMS application developed and supported by FASTSMS. It is also the driving force behind other FASTSMS messaging solutions such as Outlook Mobile Service (OMS), SMSLook and Email to SMS.

NetMessenger is available as a Single UserMulti-User or Reseller. An admin has the ability to create child users as well as other unique administrative features including internal memos and specific user reporting. Resellers have the opportunity to delve into the world of SMS themselves with a complete, tried and tested white label solution.

For more information on NetMessenger call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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MSISDN (Virtual Mobile Number): What is it?

This is an 11 digit Virtual Mobile Number (MSISDN). It resembles a UK mobile phone number (07xxx xxxxxx) and is used to receive SMS messages direct to your PC through the FASTSMS system. You can also send from this number so your recipients can reply easily.

Your Virtual Mobile Number can be used with every and any of the various FASTSMS solutions available, including NetMessenger, OMS (Outlook Mobile Service), SMSLook, Email to SMS and Developer API.

For more information on the benefits of adding a Virtual Mobile Number to your account call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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MMS (Multimedia Messaging Service): What is it?

Multimedia Messaging Service, or MMS, is a standard way to send messages that include multimedia content to and from mobile phones. It extends the core SMS (Short Message Service) capability which only allowed exchange of text messages up to 160 characters in length.

The most popular use is to send photographs from camera-equipped handsets, although it is also popular as a method of delivering news and entertainment content including videos, pictures, text pages and ringtones.

MMS can be utilised effectively with the use of a Shortcode to deliver highly effective Mobile Marketing Campaigns to specifically targetted recipients.

For more information on Mobile Marketing or SMS in general call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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Messaging Gateway: What is it?

A Messaging Gateway is acomputer system that converts one messaging protocol to another. It provides an interface between two store and forward nodes, or message transfer agents (MTAs).

The FASTSMS messaging gateway manages all the inbound and outbound messaging requirements of its users via a Tier 1 network with multiple SMSC connections.

For more information on the technical aspects of our network call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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Message Template: What is it?

Message Templates allow you to save frequently used messages for future use, saving time. This is a feature available to all FASTSMS users and can be found in the “Send” section of the NetMessenger system.

Templates can also be used in the form of Auto-Responses – this is where you set a predetermined response to particular Keywords.

For more information on features available to NetMessenger users call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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Message Report: What is it?

A Message Report tells you the status of a sent message, including Pending, Sent and Failed. This lets you know when a message has got through, and if it cannot be delivered due to a mobile phone being out of use. This is a report available to all FASTSMS users via the NetMessenger “Reports” section.

For more information on the various messaging reports available to NetMessenger Users call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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Message Forwarding: What is it?

Using Message Forwarding you can have your incoming SMS sent on to an email address, web page or even a mobile phone. This can also be separated by Keywords. This option is available to all FASTSMS users and can be found in the “Inbox” section of NetMessenger.

For more information on Message Forwarding and other NetMessenger features, take a look at our User Manual, alternatively call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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Message Body: What is it?

The Message Body is the text message itself. This has its own field in NetMessenger and SMSLook and uses 1 credit for each set of 160 characters. For more than 160 characters messages must be ‘Linked’. Linked Messages allow a maximum of 153 characters per section (459 characters in total) of the message as 7 are used for linking the messages together.

If using Email to SMS the Message Body is entered on the third line of the email.

For more information on the various features available with FASTSMS messaging platforms call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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Linked Messages: What is it?

Linked Messages extends the maximum character limit of a single broadcast from 160 to 459 – it does this by linking several 160 character messages together in a single transmission (this consequently uses additional credits). Linking Messages uses the space of 7 characters per message to link them together, meaning your maximum message length becomes 3 x 153 characters which equals 459 characters.

The Linked Messages feature was added to NetMessenger due to a request from one of our users, if you have a feature you would like to see added to NetMessenger please use the feedback form located in your NetMessenger Profile, alternatively call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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Large Message Report: What is it?

Most Messaging Reports in NetMessenger bring up the requested data on screen for you to view. However if you request a larger amount of data(for example: Message Report for all time) you will be given the option to download the report, optimised as a .CSV file.

For more information on the various features of NetMessenger call us on 0800 954 5305 or email helpdesk@fastsms.co.uk

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